Netlogix Shipper Portal
Overview
Netlogix Shipper Portal enables businesses to schedule, dispatch, and track their products throughout New Zealand and Australia. However, the current platform is outdated, disorganized, and necessitates a revamp. As a result, many users choose to reach out to Netlogix's customer support to create and dispatch orders instead of utilizing the portal.
My Role
Within a small team consisting of a design lead, engineers, and a project manager, and operating under a tight timeline, my responsibilities for the development of the Shipper Portal included expanding the scope of interface explorations, refining user flows, and devising a responsive design plan to accommodate future mobile proposals.
My contribution
UI/UX exploration Responsive design
The team
Year
2023
Process
The Approach
Paloma and Netlogix worked together over three months, with a focus on simplifying the user experience while still retaining useful functionality. Our main goals were:
- Create an intuitive, self-service shipper portal
- Retain existing useful functionality
- Reduce reliance on Netlogix customer support
Creating a design language
Our goal was to develop a straightforward and uncluttered design that could be executed by our engineering team within a limited time frame.
