Travel insurance platform
Overview
Empowering insurance agents to sell online with ease.
In today's digital age, businesses need to adapt to the changing times to maintain a competitive edge. The insurance industry is no exception. Launched in 2017, a new software-as-a-service (SaaS) product has transformed the way insurance agents and brokers sell international travel medical and trip insurance products online. This innovative platform gives agents the autonomy to sell under their own brand, providing a seamless experience for both agents and customers alike.
My contribution
UX & UI Design Discovery Wireframing Prototyping User Testing
The team
Year
2023
Process
Due to a limited timeframe for the initial turnover, we opted for a pragmatic and iterative approach to redesigning the quoting process and result page for the travel insurance platform. In just a two-week time, a high-fidelity prototype was delivered to the client.
Intuitive user flow
We prioritized creating an intuitive user flow that would make sense to travelers seeking travel insurance. Traditionally, these travelers may have relied on agents or brokers for in-person support.
Simplicity and versatility for whilte-labelling
Our team placed a strong emphasis on simplicity and ease of use when designing the quoting process and result flows, taking into account the complexities of insurance purchasing processes. In addition to streamlining the overall user flow, we created a versatile interface that could be easily white-labeled to cater to a diverse range of potential clients.
